Terms of service
Terms of Service — BAREHMIL
Welcome to BAREHMIL . These Terms of Service ("Terms") govern your access to and use of our website, mobile experience, and online store (collectively, the "Site"), including any products, content, or services made available through it. By accessing or placing an order on the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
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## 1. About Us
BAREHMIL is an online retail store operating in the United Arab Emirates, offering ["lifestyle and consumer goods"] for sale to customers.
## 2. Eligibility
By using this Site, you confirm that you are at least 18 years of age, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract under UAE law.
## 3. Products, Pricing & Availability
- We make reasonable efforts to display product descriptions, images, and prices accurately. However, we do not guarantee that all information on the Site is complete, current, or error-free.
- All prices are listed in AED (or the applicable displayed currency) and are inclusive or exclusive of VAT as indicated at checkout, in accordance with UAE Federal Decree-Law No. 8 of 2017 on Value Added Tax.
- Product availability is not guaranteed. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time without prior notice.
- In the event of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.
## 4. Orders & Payment
- Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion (for example, in cases of suspected fraud, payment issues, or stock unavailability).
-COD to minimize the risk associated with the payment methods
- You are responsible for providing accurate billing, shipping, and contact information. We are not liable for delays or failed deliveries resulting from incorrect information provided by you.
## 5. Shipping & Delivery
- Estimated delivery timeframes are provided at checkout or on the product page and are approximate only. Actual delivery times may vary depending on your location, product, and courier availability.
- Risk of loss and title for products pass to you upon delivery to the shipping address provided.
- Shipping fees, if applicable, will be clearly disclosed before you complete your purchase.
- We are not responsible for delays caused by customs, courier partners, incorrect addresses, or circumstances beyond our reasonable control.
## 6. Returns, Exchanges & Refunds
- You may request a return, exchange, or refund in accordance with our Returns Policy, available at [insert link], and in line with your rights under UAE Federal Law No. 15 of 2020 on Consumer Protection (as amended) and its Executive Regulations.
- To be eligible for a return, items must generally be unused, in original packaging, and requested within the timeframe stated in our Returns Policy, unless the product is defective or not as described.
- Refunds, where approved, will be issued to the original payment method within a reasonable period, subject to processing times of the payment provider.
- Certain products (e.g., perishable, personalized, or hygiene-sensitive items) may be non-returnable, as specified on the relevant product page.
## 7. Order Cancellations
We reserve the right to cancel any order, in whole or in part, prior to dispatch, including due to stock unavailability, pricing errors, suspected fraudulent activity, or inability to verify order information. Where an order is cancelled by us, any payment collected will be refunded in full.
## 8. Intellectual Property
All content on the Site — including but not limited to logos, text, graphics, images, and the BAREHMIL name and branding — is the property of BAREHMIL or its licensors and is protected under UAE and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written consent.
## 9. User Conduct
When using the Site, you agree not to:
- Provide false, misleading, or fraudulent information;
- Use the Site for any unlawful purpose or in violation of UAE law;
- Attempt to gain unauthorized access to our systems, other users' accounts, or Site data;
- Interfere with or disrupt the operation of the Site.
We reserve the right to suspend or terminate access for any user who violates these Terms.
## 10. Third-Party Links & Services
The Site may contain links to third-party websites or services not operated or controlled by BAREHMIL. We are not responsible for the content, policies, or practices of any third-party sites, and your use of them is at your own risk.
## 11. Limitation of Liability
To the maximum extent permitted under UAE law, BAREHMIL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, data, or goodwill. Nothing in these Terms limits any liability that cannot be excluded under mandatory UAE consumer protection law.
## 12. Indemnification
You agree to indemnify and hold BAREHMIL, its owners, employees, and affiliates harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.
## 13. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with applicable UAE data protection regulations.
## 14. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate . Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts, unless otherwise required by mandatory consumer protection law.
## 15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
## 16. Contact Us
If you have any questions about these Terms, please contact us at:
**Email:** support@barehmil.com
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