Refund policy
BAREHMIL
Refund & Return Policy
We want every order to feel like a good decision. If something isn't right, here's exactly how returns, refunds, and cancellations work at BAREHMIL.
1-Order cancellations
You can cancel an order free of charge within 24 hours of placing it, as long as it hasn't yet moved into processing. Email us with your order number and we'll confirm the cancellation.
Once an order has entered processing, we're not able to cancel it — but it will still be covered by the return terms below once it arrives.
2-Eligibility for returns
You can return most items within 14 days of delivery, provided they are:
- Unused, unworn, and in the condition you received them
- In their original packaging, with any tags or accessories included
- Accompanied by your order number or confirmation email as proof of purchase
Delivery timeframes can vary by item and destination. Check your order confirmation for the expected delivery window before assuming a package is late or lost.
3-Non-returnable items
A few categories can't be returned or refunded once delivered:
- Intimate, hygiene-sensitive, or personal-care items that have been opened
- Customized, personalized, or made-to-order items
- Items marked as final sale or clearance at checkout
- Gift cards
4-How to request a return
- Email support@barehmil.com with your order number, the item you'd like to return, and the reason for the return.
- Our team reviews the request and confirms eligibility, usually within 2 business days.
- If approved, we'll send return instructions and the address to ship the item to.
- Once we receive and inspect the item, we'll confirm the outcome and process your refund if everything checks out.
5-Damaged, defective, or incorrect items
If your order arrives damaged, faulty, or different from what you ordered, email us within 48 hours of delivery with photos of the item and its packaging. In most cases we'll arrange a replacement or a full refund without asking you to send the item back, at no extra cost to you.
6-Refund processing
Approved refunds are issued to your original payment method. Please allow up to 10 business days for the refund to reflect, depending on your bank or payment provider.
Some refunds take a little longer if the returned item needs to be verified before it's approved — we'll keep you posted by email if that's the case for your order.
7-Shipping costs
Original shipping fees are non-refundable, except when the return is the result of our error — for example, a damaged, defective, or incorrect item. Outside of that, return shipping is the customer's responsibility unless we state otherwise for your order.
8-Exchanges
We don't currently offer direct exchanges. If you need a different size, color, or item, return the original for a refund and place a new order for what you'd like instead.
9-Delayed or missing refunds
If it's been more than 10 business days since your refund was approved and it still hasn't arrived, check with your bank or card provider first — processing times on their end can vary. If it's still missing after that, email us and we'll look into it with you.
10-Contact us
Questions about a return, refund, or order? We're here to help.
support@barehmil.comBAREHMIL reserves the right to update this policy from time to time. Changes apply to orders placed after the update date above.